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Privacy Policy

Last Updated: October 27, 2025

At Recurio ("we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress plugin and visit our website (wprecurio.com).

Your Privacy Matters: We do not sell, trade, or rent your personal information to third parties. We collect only the information necessary to provide and improve our services.

Information We Collect

1. Information You Provide Directly

We collect information that you voluntarily provide when you:

  • Create an Account: Name, email address, company name, website URL
  • Purchase Our Plugin: Billing information, payment details (processed securely by our payment processors)
  • Contact Support: Name, email address, correspondence content, technical information about your setup
  • Subscribe to Newsletter: Email address, preferences
  • Participate in Surveys: Feedback, opinions, demographic information (optional)

2. Information Collected Automatically

When you use our plugin or visit our website, we automatically collect certain information:

  • Usage Data: Plugin version, WordPress version, WooCommerce version, PHP version
  • Technical Data: IP address, browser type, device information, operating system
  • Website Analytics: Pages visited, time spent, referring URLs, click patterns
  • Plugin Analytics: Features used, error logs, performance metrics (anonymized)
  • Cookies and Tracking: See our Cookie Policy section below

3. Information from Third Parties

We may receive information from:

  • Payment Processors: Transaction status, payment confirmation
  • WordPress.org: Plugin download statistics, reviews, ratings
  • Analytics Services: Aggregated usage statistics

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

  • Provide and maintain our plugin
  • Process transactions and payments
  • Deliver customer support
  • Send transactional emails

Improvement and Development

  • Analyze usage patterns
  • Fix bugs and errors
  • Develop new features
  • Improve performance

Communication

  • Send updates and announcements
  • Respond to inquiries
  • Send newsletters (with consent)
  • Notify about security issues

Legal and Security

  • Prevent fraud and abuse
  • Comply with legal obligations
  • Enforce terms of service
  • Protect user rights

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

  • Payment Processors: Stripe, PayPal (for processing payments securely)
  • Email Services: For sending transactional and marketing emails
  • Analytics Tools: Google Analytics (anonymized data)
  • Hosting Providers: For website and application hosting
  • Customer Support Tools: For managing support tickets and communications

All service providers are contractually obligated to protect your data and use it only for the specified purposes.

Legal Requirements

We may disclose your information if required to:

  • Comply with legal obligations, court orders, or government requests
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security

We implement industry-standard security measures to protect your personal information:

Security Measures:

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits and updates
  • Access controls and authentication
  • Firewall protection
  • Regular backups
  • Employee training on data protection
  • Secure coding practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information ("right to be forgotten")
  • Portability: Request transfer of your data to another service provider
  • Restriction: Request restriction of processing of your information
  • Objection: Object to processing of your information for specific purposes
  • Withdraw Consent: Withdraw previously given consent at any time

GDPR Rights (EU/EEA Users)

If you are located in the European Union or European Economic Area, you have additional rights under GDPR:

  • Right to lodge a complaint with a supervisory authority
  • Right to object to automated decision-making and profiling
  • Right to receive clear information about data processing

CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your rights

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@wprecurio.com

Subject Line: Privacy Rights Request

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of Cookies We Use

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Example: Session management, authentication

Analytics Cookies

Help us understand how visitors use our website.

Example: Google Analytics (anonymized)

Functional Cookies

Remember your preferences and settings.

Example: Language preference, theme selection

Marketing Cookies

Track your browsing to provide relevant advertising (with consent).

Example: Retargeting ads, social media pixels

Managing Cookies

You can control and manage cookies through:

  • Your browser settings (most browsers allow you to block or delete cookies)
  • Our cookie consent banner (for non-essential cookies)
  • Opt-out tools provided by advertising networks

Note: Disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Account Data: Retained while your account is active, plus 90 days after deletion request
  • Transaction Records: 7 years (for tax and legal compliance)
  • Support Tickets: 3 years after ticket closure
  • Analytics Data: 26 months (Google Analytics default)
  • Marketing Data: Until you unsubscribe, plus 30 days
  • Plugin Usage Data: Anonymized after 12 months

After retention periods expire, we will securely delete or anonymize your information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer personal information internationally, we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data Processing Agreements with service providers
  • Privacy Shield certification (where applicable)
  • Adequacy decisions by relevant authorities

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@wprecurio.com. We will delete such information from our systems.

Third-Party Links

Our website and plugin may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Email Communications

Transactional Emails

We will send you transactional emails related to:

  • Purchase confirmations and receipts
  • License key delivery
  • Account notifications and security alerts
  • Support ticket updates
  • Important plugin updates or security patches

You cannot unsubscribe from transactional emails as they are necessary for service delivery.

Marketing Emails

With your consent, we may send marketing emails about:

  • New features and updates
  • Tips and tutorials
  • Special offers and promotions
  • Newsletter content

Unsubscribe Anytime: Every marketing email includes an unsubscribe link. You can also manage your email preferences in your account dashboard or by emailing us at privacy@wprecurio.com.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make changes:

  • We will update the "Last Updated" date at the top of this page
  • For material changes, we will notify you via email or through a prominent notice on our website
  • We will provide you with an opportunity to review the changes before they take effect

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Get in Touch

Email

privacy@wprecurio.com

support@wprecurio.com

Website

https://wprecurio.com

Data Protection Officer

dpo@wprecurio.com

We are committed to resolving any privacy concerns you may have and will respond to your inquiries within 30 days.

Acknowledgment

By using Recurio and our services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this policy, please discontinue use of our services.